This privacy policy describes the personal data that is collected or generated (processed) when you use the monastiriaka.gr website. It also describes how to use, disclose and protect your personal data, the options you have regarding your personal data, as well as how you can contact us.
Safeguarding consumers' Personal Data is our absolute priority. The management and protection of personal data is governed by the terms of this contract and the relevant provisions of both Greek, EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Protection Authority Personal Data of a Personal Character, which we respect and obay. In order to offer you the best services and facilitate your shopping with product suggestions that suit you, we collect personal data after your express consent and after you have previously been fully informed of your rights, as provided for in the provisions of articles 11, 12 and 13 of Law 2472/1997 and in corresponding provisions of Regulation 679/2016 GDPR.
Personal data is information that can be used to identify or contact an individual, as well as other information relating to that individual. The personal information collected by us is limited to Name, Surname, Address, email, phone in combination with your shopping cart.
You hereby give your express consent to the collection and processing of your above personal data, without which we cannot offer you our services, while you can revoke or modify it at any time (article 2 par. a of Law 2472/1997 and Article 7 of Regulation 679/2016). We reserve the right to change the terms of protection of personal data without notice, in accordance with the current regulatory framework. Please check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications.
Protecting the privacy and individual rights of our customers when visiting our website plays a key role in facilitating the safe use of our offers. When you visit monastiriaka.gr, personal data is collected, processed and used. With this data protection information, we wish to emphasize our commitment to manage your data in a secure and reliable manner and to clarify how we use our customers' personal data. We comply with the provisions of data protection legislation.
Competent legal entity
The responsible legal entity in the light of the legislation for the protection of personal data is "Tapouris Nikolaos", based in Dafni, Mount Athos.
For any question or request, please send an email to [email protected].
What is personal data?
Personal data is information that can be attributed to you. These include, for example, information such as name, address, email address and telephone number.
In addition, during each visit to our website, further data is collected automatically for technical reasons, such as the IP address, which the internet access provider has on your computer for connecting to the internet, or information about the website from the which you visited our offer, or in relation to the internet browser used by you (technical information). This technical information may, in individual cases, constitute personal data. As a general rule, we use technical data, however, only to the extent that this is necessary for technical reasons, for the operation and protection of our website against attacks and abuse, as well as in pseudonymous or anonymous form for statistical purposes.
How we use your personal data
We collect, process and use your personal data, especially when you visit monastiriaka.gr, when you register at monastiriaka.gr, or you log into an existing customer account, or when you order products at monastiriaka.gr. We only use your data in accordance with applicable legal provisions and this privacy policy, as well as with your consent, as the case may be. In many cases, data is also only used in pseudonymous or anonymous form.
Visit monastiriaka.gr
Log files
During your visit to the pages of monastiriaka.gr, the following data will, as a rule, be stored for technical reasons in the so-called log files:
-the IP address (Internet Protocol address) of the access computer
-the website from which you are visiting us (recommendation)
-the pages of our website that you visit
-the date and duration of the visit
-browser type and browser settings
-operating system
Data will be stored for a maximum of 7 days as a technical precaution to protect data processing systems against unauthorized access.
Use of cookies
We use so-called cookies on our websites. Cookies are text files that allow us to make your visit to our website as comfortable as possible. This includes, for example, the default settings for the presentation of our website or shopping cart functions, as well as the possibility of single registration, so that you only have to register on our website once, even when you want to use the offers products of our partners. Cookies contain a unique combination of letters/numbers that identifies the browser used by you. These cookies are stored on your computer temporarily and are only transmitted to our server when you visit our website. We mainly use session cookies, which are not stored on your hard drive and are deleted when the browser is closed or after longer periods of inactivity. Only for the purchase you choose and for the "Remember me" function, a permanent cookie will be stored, which will expire within 30 days of your last visit to monastiriaka.gr.
You can view and delete cookies stored on your computer, and control how cookies are generally handled through your web browser settings. You can get more information on this topic from the manufacturer or through the "Help" function of your internet browser. Please note that the functions of monastiriaka.gr may be limited or unavailable if you do not allow cookies.
Use of Google Analytics
The website uses Google Analytics, a web analysis service offered by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer, to help the website analyze how the user uses it. The information extracted from the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the USA. Your IP address will be truncated by Google, but only within EU Member States or other contracting parties to the agreement on the European Economic Community. Only in exceptional cases is the full IP address sent and shortened by Google servers in the USA. On behalf of the website operator, Google will use this information in order to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and online usage to the website provider. Google does not associate the IP address transmitted by your browser with other data it owns. You can refuse the use of cookies by selecting the corresponding settings in your browser. You can further prevent the collection and use of data by Google (cookies and IP) by downloading and installing the available browser plug-in via the following link: https://tools.google.com/dlpage/gaoptout?hl=en- GB
As an alternative to adding the browser or between browsers on mobile devices, you can install an opt-out cookie by entering the link, which prevents the future collection of your data within the framework of Google Analytics when you visit this website. The function persists until the cookie is deleted. If the cookie is deleted, it is enough to recall the link again.
For information about the terms of use and data protection of Google Analytics, please visit the following pages:
https://www.google.com/analytics/terms/us.html
https://www.google.de/intl/en-GB/policies
We use Google Analytics to evaluate data from the Double-Click cookie for statistical purposes. You can disable the use of this cookie with the help of Ads Manager and by entering the following link: https://www.google.com/settings/ads/onweb/?hl=en.
We also use Google Double-Click Display Tags to support online advertising and to analyze your use of our website. These tags are not used to transmit personal data to Google Double-Click. Details of the management of your data by Google Double-Click, the use and deactivation of the relevant cookies can be found in the data protection policy of Double-Click: https://support.google.com/adsense/answer/2839090?hl=en
We also use Google Remarketing, a Google advertising service whereby previous visitors to the website can receive targeted advertising. It uses cross-device remarketing with Google AdWords and DoubleClick. If you have agreed to Google linking your online and browsing history to your Google Account, Google uses information from your Google Account together with data from Google Analytics to personalize advertising and to create target group data for repeat advertising between devices. As a Google user you can format your ad settings and disable personal ads in My Account. In addition, you can prevent data processing by Google by downloading and installing the available navigation plugin via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Register, login and order
When you register and are logged in, or when you place an order, or when you are logged in and attempt to place an order but do not complete it, we collect, process and use the personal data and information you provide within the framework of applicable personal data protection legislation character. We may use your product and service information when attempting to place an order in order to contact you using the information you provided to us during registration, where you have provided us with your consent. The information we request from you in order to make the services you need possible are marked as required fields on the forms. Other information is optional. For the conclusion and execution of contracts, we request, as appropriate, contact information such as name, address for delivery and billing, as well as information about the payment method you have chosen. In addition, we use your data to maintain our customer database so that only relevant data is stored there. In order to avoid typing errors and to ensure that the items you have ordered have actually been received by you, we check that the address you have entered is complete and accurate.
Communicating product range information and special promotions and other updates
We use your data to communicate the information you have ordered or attempted to order from the range of products and for other promotional activities by sending a message to the email address provided by you. You can disable this email feature at any time.
In addition, we may send you information about our goods and services to the email address provided by you during a purchase. You can opt-out of receiving these emails at any time, free of charge.
In emails we try to include only information that is likely to be of interest to you. Therefore, we record and store in your user profile message open and click rates, i.e. if and when you open our emails, what the content of the emails are when you click them, and whether and why our emails may not have delivered. We may also use this data for statistical purposes.
Certain informative communications which are necessary for the performance of the contract and the operation of monastiriaka.gr, for example regarding services (e.g. confirmation of registration, information from the customer service department) or with a package subject to charges ( e.g. order confirmation, contract-related documents, payment processing) cannot be deactivated. Such notifications will be sent to the contact information provided by you.
Other Information
We store and use your data when you contact us by phone, e-mail or through our contact form, or when you want to send us information in some other way and you therefore transmit your data to us for the purpose this.
In addition, we store and use personal data and technical information to the extent necessary to prevent or prosecute abuse or other illegal behavior on our website, e.g. to maintain data security in the event of attacks against our IT systems. Finally, we store and use your data, to the extent that we are legally obliged to do so, such as in view of an official directive or a judicial or other decision of the Authorities, as well as to safeguard our rights and claims, as well as to legal defense.
To whom we transfer your personal data
When transmitting your personal data, we always ensure the highest possible level of security. Therefore, your data will only be transmitted to service providers and partner companies, which have been carefully selected and contractually bound in advance. In addition, your data is only transmitted to entities located within the European Economic Area and therefore subject to the strict EU legislation on the protection of personal data, or to those who are committed to compliance based on corresponding security standards.
Transmission to service providers
Regarding the operations of monastiriaka.gr and for the execution of contracts, various service providers work for us, e.g. for central IT services or the hosting of monastiriaka.gr, for the payment and delivery of the products, or for the installation of hardware, to whom we transmit the necessary information (e.g. name, address) to fulfill their duties.
Some of these companies work with us as external data processors, and therefore use the data provided only in accordance with our instructions. Therefore, we have entered into agreements with these companies referring to taking security measures and monitoring these measures on a regular basis.
In contrast to external data processing, we transfer data to third parties in connection with the performance of contracts in the following cases:
For the delivery of goods to transport companies and to companies providing postal services, as specified by placing the order.
To pay for the goods to the payment service providers you specify when placing the order. In case of payment by credit card, this is carried out through the payment server service provider "EDPS Electronic Information Processing Telematics SA" to the Bank. In case of payment via PayPal, it is carried out and processed by PayPal (Europe) S.àr.l. etCie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, no. commercial register: R.C.S. Luxembourg B 118 349. In case of payment via electronic bank deposit, it is carried out and processed by the Banking Institution you choose, namely: Citibank, National Bank of Greece SA, Alpha Bank SA, Eurobank Ergasias SA, Piraeus Bank SA.
During the payment process, we do not record or store payment information during that transaction, such as credit card numbers or other banking or other information. You provide this information directly to the respective payment service provider exclusively.
Transfer to third parties
Finally, we pass on your data within the framework of the application of existing data protection laws to third parties or to official authorities if we are legally obliged to do so due to an official directive or court order, or we have the right to do so, for example, because this is necessary for the prosecution of criminal offences, or for the protection and enforcement of our rights and claims.
Data Security
The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, data is transmitted in encrypted form. We use, for example, TLS = Transport Layer Security to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in case of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, adapted to the respective prevailing technology standards.
Your rights
You have a legal right to be informed about your personal data stored with us, as well as to request its correction or deletion. The fastest, simplest and most convenient way to assert these rights is to log into your customer account and immediately edit your data stored there, or delete your customer account completely. Data that we are required to store due to legal, statutory or contractual obligations to retain commercial documents will be locked rather than deleted to prevent their use for other purposes.
Consent, right to object
To the extent that we will use data for a purpose which, according to the legal provisions, requires your consent, we will always ask for your express permission and link the permission you grant in accordance with the provisions on data protection. Once granted permission can be revoked at any time, with effect for the future and/or you can object to future uses of your data for advertising, market research and opinion purposes. Please understand that implementing your objection/revocation of consent may take some time for technical reasons and that you may continue to receive notices from us in the meantime.
For the purposes of withdrawing your consent or objecting, a simple notification of these to us is sufficient. For this purpose, you can use the following contact details without any charge, apart from the costs of your connection provider:
By email to [email protected].
To the extent that you receive information from us by e-mail, it is possible to unsubscribe by clicking on the corresponding link included at the bottom of the message.
Find out about your individual browser setting options in relation to how you can manage cookies and web beacons. You can get this information from your browser manufacturer. In addition, third-party providers offer so-called browser extensions and plugins with which you can configure the way your browser manages cookies and personal information.
Changes to this Privacy Notice
It may be necessary to renew and amend this information on data protection. We therefore recommend that you be informed of any modifications to this page on a regular basis. To the extent that such modifications may affect the consent granted by you, we will notify you separately.
